24 July, Lepel /Own. inf./. At the central post office, corporate clients save their time with "Business Mail". Now, employees of organizations and individual entrepreneurs do not have to stand in the same queue with individuals and wait, for example, for them to pay for utility services. As a result of this separation, customer service has been accelerated. Similar practices are in place in Vitebsk, Polotsk, and Orsha. Lepel has become the first among district towns.
In the room where strict reporting forms were previously sold, all conditions have now been created for the fast and high-quality provision of "Business Mail" services. Among the standard services are sending letters, parcels, and mail packages; non-standard services include sending the aforementioned items from the client's office. A contract can be drawn up in such a way that a postal employee will visit the client.
"Hybrid Mail" is becoming increasingly popular – a comprehensive service that includes printing, enveloping, and distributing information received from the client via e-mail, as well as the expedited EMS Belpost mail service.
Communications operator Irina Shapkа is pleased with the updated workspace – furniture was specially purchased, and stands were set up. The office is bright and comfortable, and most importantly, truly without queues.
Evgenia LYAKH