On January 18, Vitebsk / Diana Kurilo - BELTA /. Power will remain open and accessible to the people; this is once again confirmed by the law on citizens' and legal entities' applications, which is coming into force. This point of view was expressed by the Chairman of the Vitebsk Regional Executive Committee, Alexander Kosinets, in a conversation with a BELTA correspondent. The law will allow for quite effective work with applications, the governor is convinced. At the same time, people should also understand that some problems cannot be solved overnight. For example, in the Vitebsk region, a significant portion of residents' applications concern the activities of housing and communal services, but these problems did not arise yesterday – they have been accumulating for decades. In the regional center, the problem of resettling people from housing recognized as unfit for habitation is acute. On two streets alone, it is necessary to demolish more than 10 apartment buildings and build 210 new apartments in return, Alexander Kosinets noted. According to him, correspondence on this issue has been ongoing since the 1960s-1970s, and only in 2012 will it be possible to fully resolve it by providing people with comfortable housing. Solving the region's communal problems requires about Br3 trillion. The authorities are aware of the problems and will solve them systematically: funds for these purposes are allocated in the budget and will be allocated annually. "We say – the state is for the people, but the people must also think about the state. There are fair and objective applications, which we will respond to both in writing and by e-mail, but there are applications for the sake of application," the governor remarked. There should be mutual respect and understanding between the authorities and the citizen, he emphasized. As Alexander Kosinets believes, a businesslike and objective conversation with the applicant will always contribute to solving their problem. He is confident that in working with applications in the Vitebsk region, no officials will prevaricate or procrastinate on problems. "We need to talk to people humanely, respect them, and many issues can be resolved, and there will be no complaints. We are not afraid of new approaches," he said.